IT Systems Administrator

NIC Global is a single-source manufacturer providing turn-key mechanical and electromechanical assembly, expert sheet metal fabrication, and global sourcing of metal and plastic components.
We provide products to great customers such as Philips, PACCAR (Kenworth & Peterbilt), Schweitzer Engineering Laboratories, Physio Controls, and Leviton to name a few.
Our growing company employs over 600 people in Washington, Tennessee, Ohio, and Texas.
Come work with us and experience our fun, family like atmosphere that provides a great place to work.
Employees are celebrated through quarterly employee appreciation events, holiday parties, cook outs, company gifts, and various other employee events and recognition programs.
We feel that great companies value their employees, and those employees are vital to the overall success of the entire organization.
In addition to an outstanding company culture, NIC Global offers other great benefits including: *Eligible for insurance 1st of the month after 30 days, including:* * Choice of two health insurance plans * Employer paid employee dental Insurance * Employer paid life insurance, AD&D, and long-term disability plans * Vision Insurance * Additional Life Insurance * Accident insurance * Critical illness insurance * Federal health and dependent care savings accounts (FSA) *Eligible after 6 months:* * 401(k) plan, with employer match * Tuition Reimbursement Other benefits include PTO accrual of 80 hours in the 1st year, increasing with length of service milestones and 80 hours of holiday pay per year.
*Job Summary* The IT Systems Administrator is responsible for managing and maintaining our organization’s information technology infrastructure.
This role involves configuring, monitoring, troubleshooting, and optimizing systems to ensure smooth operations.
The Systems Administrator collaborates with other IT professionals to support users, enhance security, and improve overall efficiency.
*Responsibilities* · *System Maintenance and Monitoring:* o Install, configure, and maintain servers, workstations, and network devices.
o Monitor system performance, troubleshoot issues/outages, and ensure high availability.
o Perform problem-solving tasks when alerted by a user or monitoring system o Implement security patches, updates, and backups.
· *User Support:* o Provide technical support to end-users, addressing hardware, software, and network-related problems.
o Assist with user account management, password resets, and access permissions.
o Support Tier I helpdesk on an as needed basis · *Network Administration:* o Manage local area networks (LANs) and wide area networks (WANs).
o Set up and maintain firewalls, routers, switches, and VPNs.
o Troubleshoot network connectivity issues.
· *Security and Compliance:* o Implement security policies, access controls, and encryption.
o Conduct regular security audits and vulnerability assessments.
o Ensure compliance with industry standards and regulations.
· *Backup and Disaster Recovery:* o Design, implement, and test backup strategies.
o Develop disaster recovery plans and perform regular testing.
· *Documentation:* o Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
o Create user manuals and guidelines.
· *Collaboration:* o Work closely with other IT teams, including developers, database administrators, and helpdesk staff.
o Participate in project planning and execution.
*Qualifications* · Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
· Proven experience as an IT Systems Administrator.
· Strong knowledge of operating systems (Windows, Linux, or both).
· Familiarity with virtualization technologies (VMware, Hyper-V).
· Understanding of network protocols (TCP/IP, DNS, DHCP).
· Excellent problem-solving skills and attention to detail.
· Certifications such as CompTIA A+, Microsoft Certified: Azure Administrator Associate, or Cisco CCNA are a plus.
· Not required but the following would be a plus: * Experience with ERP systems (Infor) * Exchange On Premise migration to Microsoft 365 * Familiarity with PLC’s * Experience with EDI concepts, workflow, and data transformations * Familiarity with EDR, XDR, & MFA *Soft Skills* · *Communication:* Ability to explain technical concepts to non-technical users.
· *Adaptability:* Willingness to learn new technologies and adapt to changing environments.
· *Time Management:* Prioritize tasks effectively and meet deadlines.
· Customer service approach with strong organizational skills · Team oriented, willing to contribute and learn · The ability to work under general supervision in a dynamic environment · Ability to manage multiple projects and priorities *PHYSICAL DEMANDS* · Ability to lift 30lbs with or without accommodations.
This job description reflects the general nature and level of work being performed by people assigned to this position.
Additional duties and responsibilities may be required, based upon business needs, at any time with or without notice.
Job Type: Full-time Pay: $80,000.
00 - $99,469.
94 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program * Tuition reimbursement * Vision insurance Experience level: * 3 years Schedule: * Monday to Friday Work Location: Hybrid remote in Woodinville, WA 98072