Description: Black Diamond Equipment is looking to hire a flexible part-time retail sales lead/keyholder at our NEW Outlet store at Seattle Premium Outlets in Tulalip, WA (expected to open November 2023).
Here at Black Diamond it's all about climbing and skiing.
We share the same experiences that you do on rock, ice and snow and these experiences push us to make the best gear possible for our worldwide family of climbers and skiers.
We're a company of users.
It's who we are.
We're the greatest dreamers about what could be, and the harshest of critics about what exists.
Because of this, the creation of Black Diamond is a process that will never end.
The company today is more committed than ever, thanks to the many people here in the U.
S.
and at Black Diamond Europe whose limitless energy and hands-on involvement have created a promising future for all climbers and skiers worldwide.
The ideal candidate is an experienced sales associate who possesses the skills and has demonstrated ability to ensure the smooth running of the retail sales floor.
Principal responsibility is maintaining a highly positive customer experience through interactions and transactions with customers in our store as well as our staff.
This includes a depth and breadth of product knowledge, the ability to transfer that knowledge in a sensible fashion, willingness to assist customers with their needs or problems, a solid working knowledge of the POS and ERP systems, and the ability and willingness to direct and supervise other sales associates to elevate the overall level of customer service that we provide to our customers.
The Retail Lead will also be asked to do any number of following: merchandising, totaling of daily receipts, receiving product, processing warranty returns, general store maintenance, opening and closing the store, restocking, placing special orders, attending trade shows, assisting with purchasing/assortment decisions, and placing orders for store merchandise.
Requirements:
Education:
· Required: High School Diploma.
Work Experience:
· Required: Customer service experience.
· Preferred: 1-year retail sales in an outdoor specialty store.
Knowledge of Black Diamond Equipment gear and apparel is a plus.
Work Location:
· Must be able to work in Salt Lake City, UT.
Skills and general experience:
· Excellent public relation skills with the ability to effectively interact with customers and your team to meet goals.
· Knowledge of computer systems, typing skills, merchandising experience, understanding of sales techniques, product knowledge, knowledge of and/or participation in climbing and back country skiing.
· Excited about retail and thrive in a fast-paced environment.
· Motivated to effectively lead and inspire others to learn and grow through coaching and mentoring.
· Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overtime, and weekend shifts.
Health & Wellness Benefits:
· Employee discounts on BD gear and apparel (really good discounts!)
· Outdoor Industry Discounts
· Paid Vacation
· Paid Volunteer Days Off
· Clothing Allowance - look your best at work!
· Employee Field Testing Program
· Eight paid holidays annually.
Black Diamond is and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.
To request an accommodation, contact a Black Diamond Equipment HR representative.
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